Your Questions, Answered

At Maid Your Day, we understand that you might have a few questions before inviting us into your home to provide our cleaning services. That's why we've compiled this FAQ page to address some of the most common inquiries we receive. Didn’t find what you need? Simply send us an email and our friendly customer support team will be more than happy to assist you further. Your satisfaction is our top priority, and we're here to ensure you have the best experience possible with Maid Your Day.

  • We are the the ultimate clean freaks!  No really we eat sleep and dream about cleaning.  We are totally proactive and constantly looking for the best way to tackle the next cleaning hurdle.  We've got some cleaning hacks your grandmother would be proud of!  

  • When you invite a cleaning company into your home or business, trust matters. In British Columbia, choosing an insured cleaning company protects not just the cleaners — it protects you.

    An insured cleaning company carries liability insurance and worker coverage so that if something unexpected happens, you’re not left responsible. Accidents can happen in any workplace. If a cleaner is injured on your property and the company is not properly insured, you could be held financially responsible. When you hire an insured company, their coverage handles medical costs and claims — not you.

    Insurance also protects your home and belongings. If something is accidentally damaged during a cleaning, an insured company can repair or replace it through their policy. Without insurance, you may have no way to recover the loss.

    In British Columbia, professional cleaning companies should also carry WorkSafeBC coverage. This ensures their employees are protected and that homeowners and businesses are not exposed to liability for workplace injuries.

  • Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

  • Move out cleans really get into the nitty gritty of your home.  Inside the cupboards, under the sink, the oven, the fridge and the list goes on.  A typical move out clean can take 7-9 hours (based on a 1500 sq ft home.  Don't worry though, we can customize your list and work with you so you don't break the bank.  

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Reviews

  • "Have been very happy with the service from Rene and her staff. They are always so punctual and so fast yet making sure to do all things perfectly. I have been so happy with their service would definitely recommend!"

    —Valene A.

  • "These ladies do an awesome job. We have an older home- built in 1947. They are real dust collectors and older materials really draw dirt. I love it every tome they sparkle my home!!"

    —Michelle

  • "These ladies do an awesome job. We have an older home- built in 1947. They are real dust collectors and older materials really draw dirt. I love it every tome they sparkle my home!!"

    —Joanne W.

  • "Maid Your Day has been my home cleaner for over a year now - they are on time, professional and do a fabulous job! Any extra tasks I need done they are quick to add the appropriate amount of time. I cannot thank Renee and her team enough for taking the pressure off housecleaning, you are all 5 stars + in my book!"

    —Lisa C.

  • "I was gifted a house cleaning session from my coworkers for after I had my baby. Renee and her team did not disappoint. They rearranged a room so it didn't look like the disaster it was before. My stove looked so shiny like I had just taken off the plastic packaging. My bathrooms were not only spotless but you can tell they use natural ingredients because it didn't smell like heavy chemicals. They are also dog friendly :)"

    —Grace D.

  • I am very happy with the service that Renee and her team provide. It is excellent in quality, customer service is great and team members are very attentive and professional. I would not hesitate to recommend this company to anyone!! I am very happy as a customer. Thank you!!

    —Olga B.

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We Get It.

Life’s busy. We can help.

  • Living room with a light gray sofa, decorative pillows, a cream-colored throw blanket, and wooden coffee tables on a textured beige rug. There's a potted plant and tall window with gray curtains. Two framed architectural posters are on the wall, and a tall wooden floor lamp is next to the window.

    RESIDENTIAL SERVICES

    Life is too short to spend it cleaning!  Let us give you back your time with a professional, reliable cleaning service.  We are Clean Freaks!  We take care of your home with the same care as if it were our own. We leave your sanctuary spotless so that you can focus on the rest of your life.

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  • Modern office space with glass-walled meeting rooms, dark pendant lights, a gray sofa, a white floor lamp, and wood-paneled walls.

    COMMERCIAL SERVICES

    Tired of walking into a workspace that doesn't feel clean? Let us transform your office, clinic or retail space into a spotless, healthy environment your team and clients will love.

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  • A black and tan dachshund puppy looking over the edge of a cardboard box.

    MOVE-IN/OUT SERVICES

    Lets face it - come moving day the last thing you want to do is climb into the back of the cupboards, clean the oven or wipe every inch of the fridge!  Moving is one of the most stressful times and we are here to help. 

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